The Spas
Beautifully presented themed spas in the majestic Elephant Hills Hotel, and in the tranquil and elegant Victoria Falls Hotel. Our professionally trained and well presented staff will be there to courteously meet and greet you, to make your experience as unimaginable and unforgettable as possible..
Our Philosophy
We believe that our customers are part of a our Safari Health and Beauty family. Knowing our customers personally is key to our service delivery and success. We take our time to create a profile for each customer to understand personal needs, and the most suitable treatment, and settings. Our treatments are tailored to suit your desired outcomes. We put you first. We are your Health and Beauty concierge!
Our People
The People that work for us(Staff) - We have professional, well trained, experienced and qualified staff.
The People that Work With us (Suppliers) - We work with other business that have the same environmental and community credentials, and ethics as ourselves.
The People we affect directly(The Community) - We work with the community, including our customers, to ensure a safe and sustainable environment is maintained.
Sustainability - We achieve this through good business practices, support of eco-friendly partners and community charity work, This means we look after Our Business including or staff, The Environment and The Community to ensure Sustainability.
Spa Etiquette
Please leave your cellular phones in your rooms, its time to relax, and respect other guests' space.
Cancellations or Changes
If you wish to change or cancel an appointment, please contact the Spa directly. We would be grateful if resident Guests would make any changes or cancellations at least 4 hours prior to the scheduled treatment time. Treatments cancelled after this time will incur a cancellation fee. Please see our booking Terms and Conditions on the booking form. Please note that as a courtesy to all our clients, a prompt appointment schedule is adhered to. Late appointments will be completed in the allocated time.
